Shipping policy
Shipping Policy
Thank you for shopping with us! We strive to process and deliver your order as quickly and safely as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment has been confirmed. Orders are not processed or shipped on weekends or holidays.
Shipping Times
Estimated delivery times are:
- United States: 5–10 business days
- International: Delivery times vary depending on the destination and customs processing.
Please note that these are estimated delivery times and are not guaranteed.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.
Shipping Delays
Occasionally, shipping delays may occur due to weather, carrier issues, customs, or high order volumes. While we work closely with our fulfillment partners, we are not responsible for delays caused by shipping carriers or circumstances beyond our control.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Damaged Packages
If your order is lost in transit, arrives damaged, or you receive the wrong item, please contact us within 7 days of delivery (or the expected delivery date for lost packages). Include your order number and any relevant photos if applicable. We will review your request and work toward a resolution, which may include a replacement or refund.
Multiple Shipments
If your order contains multiple items, they may be shipped separately and arrive at different times.
Questions
If you have any questions about your order or shipping, please contact our customer support team, and we’ll be happy to assist you.